BE Solutions

Client Support Manager (IT Software)

BE Solutions

Ho Chi Minh
Room 402A, Floor 4, Screc Building, 974A, Truong Sa Street, Ward 12, District 3, HCMC

Post date

Job Details

– Manage support team
– Track requests sent by clients
– Plan tasks with team daily
– Analyze requirements with developers and propose technical solutions
– Directly work with clients to understand their issue and know who is required to help on the issue.

Job Requirements

– Bachelor’s degree in IT or related fields.
– Good communication in English, especially writing and speaking.
– Good IT technical skill is a plus.
– Attend to detail and respond swiftly to work demand
– Careful and highly organized.
– Identify and resolve issues regarding IT in a manner that is timely
– Be able to handle multiple tasks at the same time.
– Have ability to work under pressure.
– Proficiency in management of people and team development– At least 1 year of working experience in the position.

We offer

  • Negotiable salary
  • Have a chance to develop your career and access new IT technologies
  • Be supported and work with experienced and friendly member
  • Working environment is nice and professional
  • Company trip, Team party and other activities
  • Social insurance and 13th-month salary