Job Details
- Project management
- Provide accurate input and possible solutions for incoming opportunities to Project Onboarding Executive and Customer Management Department (CMD)
- Make sure new projects are implemented successfully, by:
- Develop detailed project plan which identifies the needed activities, including resource plan, testing, training plan in order to meet organization goals
- Coordinate with other relevant people/departments for project testing
- Gain sufficient project requirements and transfer the knowledge to related people through training
- Support/supervise Service Assistant during project running
- Monitor project on a daily basis and make improvements/adjustments when needed
- Keep close contact with customers to understand and fulfill their needs, as a result, customer satisfaction can be maintained and improved
- General management
- Provide accurate and timely information for related departments when required
- Control account portfolio (quality, productivity) to meet the predefined targets by maintaining close supervision to the projects
- Cooperate with Operation Management unit to have proper resource planning
- Continuously come up with improvement ideas for all projects to reduce processing time and enhance cost efficiency
- Others
- Escalate to higher management for anything which is beyond authority or poses risks to the projects
Job Requirements
*** Education:
- University degree
- Good at English
*** Technical skills and experience:
- At least 2 – 3 years of working experience as related position
- Understanding of company business
- MS Office (Word, Excel, PowerPoint)
*** Soft-skills:
- Negotiation skill
- Problem solving
- Communication and interpersonal skills.
- Leadership and supervision skills.
- Planning and analytical skill
- Presentation skill
- Team working skill
*** Attribute:
- Strong multi-tasking abilities
- Good team player
- Hardworking
Innovation and creativity
We offer
- Professional and challenging working environment
- Competitive and performance-oriented remuneration system
- On-going training and development plan
- Friendly colleague
- Promotion & bonus opportunities
- Long-term commitment