Job Details
* Vacancy Description:
– Our research and analytics team range from data gathering and analysis to on-site diagnostics to customized analytics and insights on highly specific issues
– We are looking for an active Business Analyst/Business Intelligence Analyst with mission to constantly add value to the business through provision of meaningful insight and analysis to drive optimal decision making.
– This role help consulting teams fill in gaps in their fact base, develop and prove or disprove hypotheses, analyze industry trends, or create a clear picture of a competitive landscape.
* Job responsibilities:
Business Operation & Performance Insights:- Help BOD scope and prioritize knowledge needs to run business
– Prepare business analysis report for BOD with accurate, clear formatted charts and memos to present findings
– Report on service performance, highlight any trends, patterns or changes that may impact overall conversion and business performance
– Provide insightful Business Operation and Business Units’ Performance Analysis Reports
* Marketing/Sales and User Analysis
– Provide insightful reports on user/customer behaviors based on data in order to support Product Department, Marketing Department, Business Development Department
– Perform CRM modeling/analysis in client engagements for marketing efforts, such as customer segmentation, performance of acquisition, retention and cross-sell/upsell activities
– Develop statistical models to measure and optimize pricing and marketing campaigns
– Provide expert advice to consulting teams on technique/modeling-related issues
– Provide guidance and leadership to internal teams on analytics projects.
* Others
– Manage Data Insights team members
– Make Business Analysis Standard Requirement for Data Reporting Analyst
– Guide and Support team Junior member
– Take initiative to share work load with team members
– Other responsibilities when required
Job Requirements
– Must have Start-up Spirit, ability to coach, motivate and inspire younger colleagues
– The candidate should have a strong interest in the Payment sector and related industries and be willing to quickly gain deep industry knowledge.
– A good University Degree in Information Management, Mathematics, Statistics, Business, Economics or relevant field
– Solid understanding of financial, economic, and general business concepts and terminology
– Outstanding numerical agility- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
– Ability to review raw data, create meaningful summary views and then come to conclusions
– Excellent communication skills (both oral and written)- The ability to deliver under deadlines with high quality and no / low errors
– Proficient in Microsoft Word, Excel and PowerPoint (Advanced level)
– Comfort working collaboratively with a team and independently
* The following are not strictly required but can be beneficial:
– Proficient in Microsoft SQL Server or other SQL-based platforms
– Proficient in Microsoft SQL Analysis Service, Reporting Service and Power BI tool, IBM Cognos
– Statistical programming software experience in SAS or equivalent, and comfortable working with large data sets. SQL, Access is also preferred
– Industry experience in Financial Services/ Telecom/ Retail is preferred
– 2-3 years of professional work experience with a reputed analytics firm