IT Analyst

Analyze MES system change requests, provide risk assessment, test plan, back up plan and coordinate deployment across all manufacturing plants.

Ability to work within a customer-focused, global team-oriented environment.
Collaborate with various resources at global level to drive resolution of issues or completion of small-to-medium sized tasks/projects.
Proven understanding of the Software Development Lifecycle and Quality Lifecycle.
Design & develop requested system/application changes/enhancements.
Execute and/or transition pre-defined projects.
Work with IT/MES team to manage MES assets during system upgrades.
Responsible for technical and procedural documentation.

Perform troubleshooting and problem solving for issues related to application, manufacturing process data & system data.
Provide support for First Solar applications and Participate in a rotation of on-call support outside of normal office hours as necessary during critical times.
Responsible for Incident/ Request management & Problem management.
Responsible for system downtime tracking and prevention.

Experience in multi-tiered architecture using some of the following: C#.Net, SQL, XML, HTML, Microsoft Message Queuing (MSMQ)(plus point, main passing messeges machine/method).

Adheres to SDLC (software development life cycle) processes, standards, and compliance measures (SOx, etc.) (pratical knowledge )
Possess good analytical, troubleshooting & continuous improvement thinking skill.

Knowledge about Server (both Windows and Infrastructure) is a plus. (need to know a bit)
Must demonstrate initiative and commitment to achieve results
Good Communications skills both oral and written in English.
Must be team orientated & Must be customer oriented (internal)

Ability to write system specifications (technical & functional) using Microsoft office family.
Able to participate in phone and online conference calls outside of normal office hours with global team.